Discover Resorts
About
Discover Resorts, located in Karjat, Maharashtra, is a serene getaway offering luxury accommodations, diverse dining, and extensive event spaces. Known for its culinary excellence, the resort caters to leisure and corporate guests with facilities like the Portico Convention Centre, banquet halls, and tailored event services. It’s an ideal destination for relaxation and celebrations
Goals:
Discover Resorts wanted to:
- Build stronger relationships with their guests through a loyalty program.
- Offer value-added benefits like cashback on dining and room bookings.
- Simplify room bookings with a membership app.
- Launch enticing free membership offers to attract new guests.
- Integrate all this with their existing EZEE Property Management System (PMS) for smooth operations.
The Membroz Difference
We worked closely with the Discover Resorts team to deliver a solution tailored to their unique needs.
- Loyalty Program That Guests Love
We introduced a loyalty program that rewards guests for every booking and restaurant visit. These points can be redeemed for exciting rewards, turning every stay into an opportunity to save and enjoy more. - Cashback on Rooms and Dining
Guests now receive cashback on their room bookings and dining bills, encouraging them to indulge in the resort’s offerings. - Free Membership Offers
To attract new visitors, Discover Resorts rolled out free membership plans. Guests enjoy exclusive benefits from day one, making their first visit unforgettable. - Membership App for Easy Booking
No more long booking processes! With a dedicated membership app, guests can book rooms, view offers, and manage their reservations in just a few taps. - EZEE PMS Integration
We integrated Membroz with the resort’s EZEE PMS to ensure smooth operation. This means real-time synchronization of bookings, payments, and guest data, making operations more efficient.
Conclusion:
Since implementing Membroz, Discover Resorts has seen a significant transformation:
- More Loyal Guests: The loyalty program and cashback incentives have encouraged repeat visits.
- Effortless Operations: PMS integration has streamlined booking and billing processes.
- Better Engagement: Free memberships and the app have created a strong connection with new and existing guests.
Discover Resorts now stands as a shining example of how hospitality businesses can blend technology and guest care to create unforgettable experiences.
Discover Resorts
Discover Resorts uses Membroz "Resort Software" to manage its business.
India
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