- The shipping fee to Austria, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Latvia, Lichtenstein, Lithuania, Malta, Monaco, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden is €12.00 per order.
- The shipping fee to Belgium, the Netherlands and Luxembourg is €19.00 per order
- Albania, Andorra, Belarus, Bosnia & Herzegovina, Faroe Islands, French Southern Territories, Iceland, Ireland, Moldova, North Macedonia, Papua New Guinea, Réunion, Solomon Islands, South Georgia & South Sandwich Islands, St. Helena, St. Lucia, Timor-Leste, Turks & Caicos Islands, Türkiye, Vatican City: flat shipping fee €25.00 per order
- Argentina, Bahamas, Bahrain, Barbados, Belize, Bolivia, Brunei, Cayman Islands, China, Colombia, Ecuador, Egypt, El Salvador, French Polynesia, Grenada, Greenland, Guadeloupe, Guatemala, Haiti, Honduras, Hong Kong SAR, Indonesia, Jamaica, Kuwait, Macao SAR, Malaysia, Maldives, Martinique, Montserrat, New Caledonia, Panama, Paraguay, Peru, Qatar, Singapore, South Korea, St. Kitts & Nevis, Taiwan, Thailand, Uruguay, Venezuela: flat shipping fee of €30.00 per order
- Canary Islands: flat shipping fee of €35.00 per order
- Armenia, Azerbaijan, Chile, Equatorial Guinea, Eritrea, Falkland Islands, Gabon, Georgia, Jordan, Kazakhstan, Lebanon, Libya, Malawi, Mauritania, Mauritius, Morocco, Myanmar (Burma), Nauru, Niue, Seychelles, Tunisia, Uzbekistan, Vanuatu, Vietnam: flat shipping fee of €40.00 per order
- United Arab Emirates: flat shipping fee of €70.00 per order
Shipping is a flat rate calculated at checkout, during the final purchase phase.
Any taxes and/or customs duties shall be covered by the customer. The courier may ask the customer to pay for taxes and/or customs duties when delivering the order.
Where do we deliver?
Through the website https://www.freddy.com/en-ext Freddy delivers its products to the following EU Countries:
- Austria
- Belgium, Bulgaria
- Croatia, Cyprus, Czech Republic
- Denmark
- Estonia
- Finland, France
- Germany, Greece
- Hungary
- Ireland
- Latvia, Lichtenstein, Lithuania, Luxembourg
- Malta, Monaco
- The Netherlands
- Poland, Portugal
- Romania
- Slovakia, Slovenia, Spain and Sweden.
International deliveries to Belarus and Ukraine have been temporarily suspended.
Through the website https://www.freddy.com/en-ext Freddy delivers its products to the following NON EU Countries :
- Albania, American Samoa, Andorra, Antarctica, Argentina, Armenia, Azerbaijan
- Bahamas, Bahrain, Barbados, Belize, Bolivia, Bosnia and Herzegovina, Bouvet Island, British Indian Ocean Territory, Brunei
- Canary Islands, Cayman Islands, Chile, China, Christmas Island, Cocos [Keeling] Islands, Colombia, Comoros, Cook Islands, Cuba
- Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea
- Falkland Islands, Faroe Islands, French Polynesia, French Southern Territories
- Gabon, Georgia, Greenland, Grenada, Guadeloupe, Guam, Guatemala
- Haiti, Honduras, Hong Kong SAR China
- Iceland, Indonesia
- Jamaica, Jordan
- Kazakhstan, Kuwait
- Lebanon, Libya
- Macedonia, Machao SAR China, Malawi, Malaysia, Maldives, Marshall Islands, Martinique, Mauritania, Mauritius, Moldova, Montserrat, Morocco, Myanmar [Burma]
- Nauru, New Caledonia, Niue, Norfolk Island, Northern Mariana Islands
- Palau,Panama, Papua New Guinea, Paraguay, Peru, Pitcairn Islands, Puerto Rico
- Qatar
- Réunion
- Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, São Tomé and Príncipe, Seychelles, Singapore, Solomon Islands, South Georgia and the South Sandwich Islands, South Korea, Svalbard and Jan Mayen
- Taiwan, Timor-Leste, Thailand, Tunisia, Turkey, Turks and Caicos Islands
- United Arab Emirates, Uruguay, Uzbekistan
- Vanuatu, Vatican City, Venezuela, Vietnam
- Wallis and Futuna
Shipping times
Your order will be prepared within a maximum of 2 business days from when we receive your order.
Your order will be shipped at the discretion of FREDDY’s logistics dept. with the best couriers to ensure delivery within the shortest possible timeframe.
Once it's ready, your package will leave the FREDDY warehouse and be delivered by a courier. You’ll be notified that the order has been shipped via an email containing a tracking number or link, on the following day. Remember to also check your Spam folder.
Based on the products availability, the orders with multiple items may be shipped separately. If your order includes more than one product, check your inbox as you may receive more than one shipment tracking email.
Generally the courier delivers within 3-7 working days (excluding Saturdays and holidays).
Please note that delivery times may change due to bad weather or events of force majeure.
When you confirm your order and enter your delivery address, you'll get a more accurate estimate of the delivery time.
If your shipment hasn’t been delivered within 7 working days from the time we sent the email with your tracking number, please contact Customer Service.
You can always check the status of your order by logging in to your account.
If you have any additional questions about a shipment, contact our Customer Service team and be sure to include the order reference number that was sent to you via email, which you can also find in the orders section when logged into your account.